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HIGHLIGHT OFFICIAL LIGHT STICK Ver.2 PRE-ORDER OPEN.

作成者 KPOP STORE(ip:)

作成日 2022-04-22

照会 38

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内容

Hello. This is KPOPSTORE.

 

 

HIGHLIGHT OFFICIAL LIGHT STICK Ver.2 Online pre-order have been opened (22/MAY).

If you want to buy it, please check the notice below.

 

 

- The organizer/director cannot take responsibility for the disadvantages of not checking the following,

  so please be aware of the following.

 

 

[Common precautions]

 

- You may find it difficult to talk on the phone due to the heavy traffic.

  If you leave a Q&A board inquiry or 1:1 inquiry, we'll help you with the quick processing on a business-time basis.

- Pre-order period : 2022.04.22 (FRI) 6:00 PM (KST) ~ 2022.05.09 (MON) 6:00 PM (KST)

- Delivery schedule : It will be sent after MAY 13th (FRI) (KST).

- For virtual payments, you must complete the payment (deposit) within 'one day' of the order.

  In particular, for pre-order products, please note that you must complete the payment (deposit) within the pre-order period to receive the products,

  and we inform you that the payment(deposit) after the period is automatically canceled.

- We inform you in advance that the delivery may take 3 to 14 days depending on the location and the courier's situation. For overseas addresses, it may take a little longer.

When other is ordered with a pre-order product,

  it will be shipped together according to the pre-order shipment date. Please refer to it when purchasing.

You can purchase "up to 5ea" per order number.

This product will be sold on-site at the HIGHLIGHT LIVE 2022 [INTRO] concert from May 20th to May 22nd (KST).

- This product does not include batteries.

- The product may be out of stock even during the pre-order period.

- The image of the product is intended to help purchase, and the actual product and composition may vary.

 

 

[Order and Payment Related]

 

- We do not have a combined shipment, and it will be delivered in one box per order.

  Therefore, there will be a shipping charge for each order, so please refer to it when ordering.

  (Depending on the number of purchases made, it can be delivered in two or more boxes.)

- Please make sure to check if the order has been completed and the payment has been completed.

  If the order status is 'Preparing' then the order and payment are good. :-)

- For virtual payments, please note that it may take 1 minute to 1 hour for the system to confirm the deposit.

- Request to change the shipping address : Unable to change after order status has been changed to 'Preparing for Delivery'.

 Q&A bulletin board inquiry or 1:1 inquiry application (required to enter order number)

 

 

[Regarding cancellation and exchange/refund]

 

- Exchange request : My Store >> Order details inquiry >> 'Exchange request'

  (only applicable to size changes and may not be processed depending on quantity).

- Order cancellation request : ① My Store >> Order details inquiry >> 'Cancel application'

                                 ② Q&A bulletin board inquiry or 1:1 inquiry application (required to enter order number)

- In case of PayPal/Alipay, we will cancel payment authorization.

  PayPal or Alipay will be refunded on its own, and the actual refund may take several business days.

 

 

[How to apply for A/S]

 

- Please submit via e-mail and fill out the form below to apply.

  * A/S e-mail address : beatroas@beatro.co.kr

 

  1. Name :

  2. Contact number / e-mail :

  3. Address :

  4. Reasons for defect :

  5. Purchase time/Order number/Purchase place/site(ex. concert / KPOPSTORE etc.)

  6. Photos or videos of defective products (required)

 

 

 

We will appreciate to your a lot of love.

 

 

Online Site : KPOPSTORE, jp.kpopstore.co.kr




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